FAQs and Contact US

Q: What is MuggleLink?

A: MuggleLink is a platform within the Telegram Open Network (TON) ecosystem designed to connect web3 users. It features a freelance marketplace and an escrow payment protocol.

Q: What are the main features of MuggleLink?

A: MuggleLink includes:

• Muggle Earn, a rewards program for expanding the user base.

• A Web3 freelance marketplace for connecting freelancers and buyers.

• An escrow payment protocol for secure transactions.

Q: What is the Freelancer marketplace?

A: The Freelancer marketplace on MuggleLink connects freelancers with buyers, allowing them to offer services, set prices, and receive payments in cryptocurrency within a secure and decentralized environment.

Q: How do I become a freelancer on MuggleLink?

A: Sign up on MuggleLink, create a profile showcasing your skills and services, link your Telegram channel, and start receiving orders from buyers.

Q: How do channel owners earn money on MuggleLink?

A: Channel owners earn money by linking their channels to MuggleLink and allowing advertisers to post ads.

Q: What is the fee structure for using MuggleLink?

A: MuggleLink charges a minimal service fee of 1%, significantly lower than traditional ad marketplaces. After Jun 12, 2024, the payments of Wallet Pay and Ton Connect are retired. If the payments are made via Telegram, the fee will be charged via Telegram Stars.

Q: What are mPoints?

A: mPoints are the reward points earned through Muggle Earn. They can be used for fee discounts on the platform and increase your eligibility for airdrops. mPoints can be applied to reduce service fees on MuggleLink and enhance your earning potential by making you eligible for various rewards and airdrops.

Q: How do I earn mPoints with Muggles?

A: You can earn points by:

• Sharing your referral link with others. When someone joins using your link, both of you receive a Treasure Box.

• Engaging with MuggleLink daily to tap the Treasure Box and earn keys, which unlock mPoints.

Security and Transactions

Q: How does the escrow payment protocol work?

A: When a buyer places an order, the funds are held in a smart contract. Once the service or goods are delivered and the buyer confirms receipt, the funds are released to the seller.

Q: What happens in case of a dispute?

A: Disputes are arbitrated by the Muggle DAO, ensuring fair and transparent resolution processes.

Q: How can I withdraw my earnings?

A: Earnings can be withdrawn to your crypto wallet directly from the MuggleLink platform, providing quick and easy access to your funds.

Q: Where can I get support if I have issues with MuggleLink?

A: For any support or queries, you can reach out to MuggleLink’s support team through https://t.me/shawnmuggle or https://t.me/MuggleLinkEn

Q: Is there a mobile app for MuggleLink?

A: MuggleLink is integrated as a Telegram MiniApp, making it accessible directly through the Telegram app on both mobile and desktop devices.

For more detailed information, you can visit the official MuggleLink website or follow their official channels on Telegram and Twitter.

Follow us on:

Telegram Group: https://t.me/MuggleLinkEn

Telegram Channel: https://t.me/MuggleLink

Twitter: https://twitter.com/MuggleLink

YouTube: https://www.youtube.com/channel/UC5f3Cjnsa73Kyj6DDFlo-0w