# FAQs and Contact us **Q: What is MuggleLink?** A: MuggleLink is Your AI assistant, process crypto payments for you via chatbot. 10x cash back than credit cards! Save 20% On Your Takeouts with Crypto. **Q: What is the fee structure for using MuggleLink?** A: MuggleLink charges a service fee of 1%, significantly lower than traditional ad marketplaces. After Jun 12, 2024, the payments of Wallet Pay and Ton Connect are retired. If the payments are made via Telegram, the fee will be charged via Telegram Stars. **Q: What are mPoints?** A: mPoints are the reward points earned through Muggle Earn. It can be used for your chatGPT services. We support multiple models, each with different capabilities and price points. You can think of tokens as pieces of words, where every day you have 0.3 mPoints for free chatGPT credits. They can be used for fee discounts on the platform. mPoints can be applied to reduce service fees on MuggleLink. **Q: How do I earn** mPoints **with Muggles?** A: You can earn points by: * Sharing your referral link with others. When someone joins using your link, both of you receive a Treasure Box. * Engaging with MuggleLink daily to tap the Treasure Box, which unlock mPoints. **Q: Where can I get support if I have issues with MuggleLink?** A: For any support or queries, you can reach out to MuggleLink’s support team through or **Q: Is there a mobile app for MuggleLink?** A: MuggleLink is integrated as a Telegram MiniApp, making it accessible directly through the Telegram app on both mobile and desktop devices. For more detailed information, you can visit the official MuggleLink website or follow their official channels on Telegram and Twitter. ### Follow us on: Telegram Group:[ ](https://t.me/MuggleLink1) Telegram Channel:[ https://t.me/MuggleLink](https://t.me/MuggleLink1) Twitter:[ ](https://twitter.com/PayMuggle) YouTube:[ ](https://www.youtube.com/channel/UC0KIW8hSxcgVfClkbB-XG0g) # Terms of Use ### Terms of Use **Introduction** Welcome to MuggleLink ("MuggleLink", "we", "us", or "our")! We're pleased to offer you access to our services through our website at[ ](https://mugglelink/) and application program interfaces (together or separately referred to as the "Software"). By accessing or using the Software, you agree to abide by the following terms and conditions (the "Terms of Use"). Whether you're an end user client or a visitor ("Client", "you", or "your"), these Terms of Use govern your use of the Software, including any purchases or sales made through it. Please take a moment to review these Terms of Use carefully. By accepting them, you confirm that: * You've read, understood, and agreed to these Terms of Use; * You accept all the responsibilities outlined herein; * You're of legal age and capacity to use the Software; * You're not subject to any jurisdiction that prohibits such software use; * Your use of the Software is at your own discretion and risk. These Terms of Use form a legally binding agreement between you and MuggleLink regarding your use of the Software. If you don't agree to these terms, please refrain from accessing or using the Software. If you're agreeing to these Terms of Use on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these terms. In such cases, "you" and "your" refer to the entity and its affiliates, not you personally. If you lack such authority, you must not accept these Terms of Use or use the Software on behalf of the entity. MuggleLink may update or amend these Terms of Use from time to time, with notice provided within the Software. It's your responsibility to review these terms periodically. If you disagree with any modifications, your only recourse is to stop using the Software. Breach of these terms automatically terminates your authorization to use the Software. **The Software** Our Software equips you with tools to connect channel administrators with advertisers looking to promote their products, channels, brands, or services. **Disclaimer** MuggleLink offers the Software but does not provide financial, investment, legal, tax, or any other professional advice. We're not brokers, financial advisors, investment advisors, portfolio managers, or tax advisors. You acknowledge that we're not responsible for your use of any information obtained through the Software. Your decisions and interpretations of data are entirely your responsibility. By using the service, you acknowledge these risks. You understand that you may lose some or all of your funds, including those of your clients if applicable. Cryptocurrencies are a new and insufficiently tested technology, and using them entails inherent risks beyond those discussed here. **Provision of the Software** By placing an order, you're offering to purchase products and services under these Terms of Use. We reserve the right to accept or decline orders at our discretion. Upon accepting your order, we grant you a limited license to use the Software as permitted by these Terms of Use. You acknowledge that the form and nature of the Software may change without prior notice. We may cease providing the Software to you or to users generally, temporarily or permanently, at our discretion, without prior notice. **Prices, Payment Terms, and Refunds** Prices, discounts, and promotions on the Software are subject to change without notice. The price charged will be the one advertised at the time of purchase, subject to terms, geographical location, chosen payment method, and applicable taxes. You're responsible for payment upon submitting an order. Failure to complete payment may result in order cancellation. We strive for accuracy in pricing but may occasionally make errors, which we reserve the right to correct. Additional charges or taxes may be applied by your payment service provider. You must ensure that the payment information you provide is accurate and that charges incurred are honored by your payment method. Refunds are granted only with clear, justified reasons. You're obligated to address payment issues with MuggleLink before involving payment service providers or financial institutions. **Privacy and Personal Information** Your use of the Software implies the collection and use of certain personal information by us. Questions or requests regarding your personal information can be directed to us via the contact form on our website. **Third-party Information** Third-party content provided through the Software is offered as-is for your convenience. We disclaim any warranty or representation regarding the accuracy or completeness of such content. Limitation of Liability You agree that MuggleLink and its directors, officers, employees, or agents shall not be liable for any damages incurred in connection with your use of the Software. This encompasses damages for loss of profits, goodwill, use, data, or other intangible losses that result from or relate to the use of, or the inability to use, the MuggleLink platform. This holds true even if MuggleLink has been informed about the possibility of such damages. **Term, Termination, and Cancellation** Your paid subscription and license remain in effect until terminated by you or MuggleLink. We may terminate your use of the Software at any time and for any reason without prior notice. If unauthorized or suspicious activity is detected on your account, it may be temporarily blocked until resolved, or terminated if clarification is not provided within the specified timeframe. You may terminate your account by closing it, subject to resolution of any disputes and completion of associated obligations. **General** These Terms of Use, along with our Privacy Policy, constitute the entire and exclusive agreement between you and MuggleLink concerning the use of our software. They override any prior or concurrent agreements, representations, or warranties, whether oral or written. This agreement does not establish or imply any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and MuggleLink. # Privacy Policy ### Privacy Policy **Our Commitment to Your Privacy** At MuggleLink (referred to as the "Site"), we prioritize the protection of your personal information. This Privacy Policy outlines how we collect, utilize, and share your data when you interact with or make a purchase from our website. **Information We Collect** Upon your visit to the Site, certain details about your device are automatically gathered, such as your web browser, IP address, time zone, and specific cookies installed on your device. Furthermore, as you navigate through the Site, we gather information about the particular web pages or products you view, the websites or search terms that directed you to our Site, and your interactions with the Site. We term this automatically collected data as "Device Information." We employ various technologies to collect Device Information: * "Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. * "Log files" track activities on the Site, recording data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. * "Web beacons," "tags," and "pixels" are electronic files that record information on your browsing activities. Moreover, when you reach out to us via the contact form(s) on the Site, we collect specific details from you, including your name, email address, and phone number. We term this information as "Contact Information." Whenever we mention "Personal Information" in this Privacy Policy, we refer to both Device Information and Contact Information collectively. **How We Utilize Your Personal Information** We use Contact Information to: * Facilitate communication with you; * Provide you with information or advertisements about our products or services in accordance with your preferences. The Device Information we collect aids us in identifying potential risks and fraudulent activities (particularly through your IP address) and generally in enhancing and optimizing our Site (e.g., by generating analytics on our customers' browsing behaviors, assessing the efficacy of our marketing campaigns). **Sharing Your Personal Information** We may share your Personal Information with third parties to assist us in utilizing your Personal Information as described above. We utilize Google Analytics to comprehend how our customers engage with the Site. For more information on how Google handles your Personal Information, visit[ https://www.google.com/intl/en/policies/privacy/](https://www.google.com/intl/en/policies/privacy/). You can opt out of Google Analytics at[ https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout). Additionally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or safeguard our rights. **Behavioral Advertising** As mentioned earlier, we utilize your Personal Information to furnish you with targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted advertising through the provided links for Facebook, Google, and Bing. **Do Not Track** Please note that we do not alter our Site's data collection and usage practices in response to Do Not Track signals from your browser. **Your Rights** If you are a European resident, you possess the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us via the contact form on our website. Additionally, if you are a European resident, note that we process your information to contact you or pursue our legitimate business interests as listed above. Furthermore, be aware that your information may be transferred outside of Europe, including to Canada and the United States. **Data Retention** When you contact us through the Site, we retain your Contact Information in our records until you request its deletion. **Changes to Our Privacy Policy** We may periodically update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. **Contact Us** For further information about our privacy practices, inquiries, or complaints, please reach out to us via the contact email # Conditions of Purchase Conditions of Purchase **Introduction** MuggleLink provides an online platform service that offers a venue and opportunity for buyers and sellers (collectively referred to as "you," "users," or "parties") to engage in transactions for goods. The actual sales contract exists between the Buyer and Seller, and MuggleLink is not a party to such contract or any other contract between the Buyer and Seller, and MuggleLink does not assume any obligations under such contracts. Buyers and Sellers shall be solely responsible for all matters relating to their sales contracts, product listings, purchase protection, and similar matters. MuggleLink does not involve itself in transactions between users. MuggleLink may pre-screen users or the content or information provided by users. MuggleLink cannot guarantee that users will complete transactions. **Payment** Payment for Products can be executed via cryptocurrency and topping up your MuggleLink Balance. Upon the completion of the purchased service, the corresponding amount will be deducted from the buyer's MuggleLink Balance and transferred to the seller. Before completing payment, buyers should verify the accuracy of MuggleLink's payment instructions using the provided reconfirmation mechanism. If a payment error occurs not due to the buyer, MuggleLink will assist in rectifying it promptly. For errors caused by MuggleLink, we'll rectify and notify the buyer via app push notification. If the error is due to the buyer, such as incorrect amounts or payees, assistance will be provided upon notification. We reserve the right to verify buyer authorization for payment methods and may suspend or cancel transactions accordingly. After each payment, MuggleLink will notify buyers of payment details via app push notification and update their MuggleLink Balance accordingly. **Cancellation** Buyers may request order cancellation before the seller confirms acceptance of the order. MuggleLink reserves the right to cancel any transaction on this platform. Buyers acknowledge and agree that the sole compensation in such cases shall be the refund of the purchase amount held in the MuggleLink Balance. **Refund Policy** Our refund policy stipulates that orders cannot be refunded once the seller completes the service. However, buyers may apply for a refund under this policy if they did not receive the product, if the product is defective or damaged during shipping, or if the product received materially differs from the description provided by the seller. **Refund Disputes** MuggleLink encourages users to communicate with each other when issues arise during transactions. As MuggleLink is merely a platform for users to conduct transactions, if the Buyer encounters any issues related to the purchased product, they should contact the Seller directly. However, matters regarding returns and refunds should be handled according to this policy. If the Buyer and Seller cannot reach an agreement, they may apply to the relevant dispute resolution authority for resolution.
# Payment Carnival Join the Crypto Payment Carnival ($1000 FUTURE AIRDROP) Visit the [Google sheet](https://forms.gle/9Qq4qk3iiNXRhJAX6) to get $1000 FUTURE AIRDROP **Step 1**. Visit [MugglePay Link](https://links.mugglepay.com/) and Start selling online! ![](/files/qfMeNWfD5Wv2MRssrSKW)
**Step 2**. After form created, you will get the payment link ( example like this ) ![](/files/azbC8MkP4fDXhX2SPcNA) \ **Step 3**. Submit your payment link! (It's your online store now) # MuggleLink WhitePaper MuggleLink WhitePaper: A PEER-TO-PEER HUMAN COLLABORATION SYSTEM A PEER-TO-PEER HUMAN COLLABORATION SYSTEM MuggleLink WhitePaper ![](/files/mpLyISiXI00w45iidnmf) 18 April **20**24 / 4:30 PM / Draft ### OVERVIEW MuggleLink's mission is to make people work together by Crypto, allowing individuals to have the freedom of choice and the power to own the results of their work. During the Industrial Revolution, workers needed to go to the factories every day. With the Information Revolution, programmers now go to the office every day and sit in front of a keyboard. The fundamental way humans collaborate hasn't changed; it's still based on valuing time. Marx called this method of labor "alienation" — selling one's time, unable to choose when and where to work, unable to own the results of one's labor. The arrival of the pandemic and the rise of the Web3 industry are starting to change how humans collaborate. Some people are adopting remote and flexible ways of working across time and space. People need a tool to connect with each other and to securely and frictionlessly exchange work outcomes and rewards. ### PRODUCTS MuggleLink consists of the following 3 components: ### Web3 Freelance Service Marketplace: A Telegram MiniApp that connects freelancers and buyers, with services priced by SKU and delivered based on results. The first step is to open market services, such as allowing Telegram channel owners to link their channels to MuggleLink, and Web3 projects can promote their brands by publishing content on cooperative channels. ### Escrow Payment Protocol: A smart contract on-chain, where the buyer pays funds to the contract, and once the seller delivers the goods/services, the buyer confirms receipt, and the seller receives the funds. In the future, it will be a peer-to-peer exchange for EVERYTHING. Disputes will be arbitrated by the Muggle DAO. ### Muggle Earn: If you are neither a freelancer nor a buyer, you can still earn points by expanding MuggleLink's user base (points will be the basis for receiving airdrops). Inviting friends or participating in MuggleLink campaigns can earn points. ### GOALS ### Scale up to 100 times the size of Fiverr within 3 years. Fiverr is the most well-known freelancing platform in the Web2 domain and is already listed on the New York Stock Exchange. However, we believe that the market for the entire freelancing platform is much broader than what it can currently serve. Compared to Fiverr, we have the following advantages: * **Frictionless**: Fiverr collected $361 million from its $11 billion GMV in 2023, accounting for over 30% of its GMV. Whereas we offer an almost frictionless service fee of 1%. * **Crypto payments**: Fiverr does not support crypto payments; we do, which will be very friendly to Web3 enterprises and convenient for freelancers without bank accounts to earn money. MuggleLink is open to EVERYONE. * **Leveraging the base of 900 million MAU on Telegram**: In its 14 years of operation, Fiverr has attracted a total of 4.1 million buyers and needs to pay huge advertising fees to acquire customers from companies like Google. In contrast, MuggleLink is based on Telegram's user base of 900 million MAU, serving existing and new collaboration demands, and is expected to reach 40 million users within 3 years (about 4% of Telegram's MAU). * **Support for high-value orders**: In its early days, all orders on Fiverr were $5, and expensive fees and credit card-based payment methods discouraged high-value orders from being transacted on Fiverr. The single order transaction amount that MuggleLink can handle will be more than 10 times that of Fiverr. MuggleLink's goal is to achieve GMV 100 times that of Fiverr within 3 years, and market cap to reach 5 times that of Fiverr. | | MuggleLink(E) | Fiverr | | ------------------- | ------------- | -------- | | Users(10x) | 40M | \~4M | | Main SKU Price(10x) | $50-2500 | \~$5-250 | | GMV | $100B | \~$1B | | Revenue | $1B | \~$360M | | Cap | $4B | $800M | ### ROADMAP ### Phase I: Genesis 2024Q2: Launch Web3 Freelance Service Marketplace V1.0 2024Q3: Mining Program with the Reward multiple 16x. ### Phase II: Renaissance 2024Q4: Token issuance 2025Q1: DAO Governance ### Phase III: Prosperity 2025: * Launch Web3 Freelance Service Marketplace V2.0 * Escrow Payment Protocol(integrate with Apps more than MuggleLink) ### Phase IV: Freedom 2026: * Crypto-friendly region localization * Escrow Payment Protocol - Multiple-chain ### TOKENOMICS $mLink will be supplied in 4 phases. $mPoints is the basis for users to obtain $mLink airdrops. Users can obtain $mPoints by inviting friends and using MuggleLink products. The earlier the stage, the lower the difficulty of obtaining it. Purpose of $mLink: $mLink is the user’s governance right and ownership certificate for MuggleLink. Users can participate in governance based on the $mLink they hold. MuggleLink will repurchase $mLink regularly with the proceeds. Users can obtain projects by holding $mLink. value-added benefits of development. In addition, $mLink also has the following uses: 1. Use MuggleLink's services at a discount 2. Improve your buyer and seller rankings and make it easier to grab orders 3. Redeem it as a ruling ticket to handle disputes, participate in the ruling and share the dispute handling fee \*The specific distribution ratio will be determined by discussion in the Muggle OG community. If you have opened more than 10 boxes before May 1st, please contact the administrator to join the OG group. # Media Kit ### Media Kit ### About 🟪 [MuggleLink](https://t.me/MuggleLinkBot) - is Your AI assistant, process crypto payments for you via chatbot. 10x cash back than credit cards! Save 20% On Your Takeouts with Crypto 💎 Backed by [Ton Accelerator](https://blog.ton.org/ton-accelerator-participants-announcement) and [Ton Grants](https://blog.ton.org/grants-report-march-and-april-2024). 💬 [MuggleLinkBot](https://t.me/mugglelinkbot) (Alpha Launch) 📱 [Twitter](https://x.com/mugglelink) 📱 [Telegram Channel](https://t.me/mugglelinknews) | [Group](https://t.me/mugglelinken) Contact for cooperations: [@shawnmuggle](https://t.me/shawnmuggle) 🤝